- Return Policy
X-crutch is the latest technology in crutch-assisted movement. We believe it is a more thoughtful approach for people who rely on underarm crutches. We want our users to feel empowered when they use the X-crutch, and in turn, change the perception and stigma of crutches.
The X-crutch is a unique underarm crutch with an easy-to-use memory function: you don’t have to adjust it each time, just pull it out and it’s ready to go.
- It is designed for users from 130 cm (4.2 ft) to 190 cm (6.2 ft) tall.
- Unique adjustable design allows you to get in and out of seated position and up and down stairs easily.
- It’s compact design can be stowed away at 74 cm (2.4 ft). Small enough to fit in the plane overhead compartment so you can have easy access to them on trips.
- High grade aluminum alloy can sustain 91 kg (200 lbs) on each side.
- It has flexible anti-slip tip and is safer than most crutches by preventing secondary injuries.
- The finishing is hard-anodized which is scratch and corrosion resistant.
- Each X-crutch weighs only 1 kg (2.2 lbs) and comes in a pair.
- The arm pad and hand rest are ergonomically designed for prolonged use and comfort, and treated with an anti-bacterial finish for hygiene purposes.
- Easily hooks onto tables or chairs for convenient storage and travel.
Price indicated is for a pair of X-crutches.
Please see our videos for workout possibilities with the X-crutch!
All our Rehab Products come with 3 months global warranty and support services. Replacement parts can be easily swapped by users without technical knowledge. Should there be any problem, we will send you the spare parts by courrier doesn’t matter where you are and travel to, and a video guide will be provided too.
Should you think it is not suitable and would like to return it back to us. There are just a few important points for you to know:
- It is buyer’s responsibility to notify us within 10 days from the arrival date.
- The return product should be in perfect new
condition. Buyer should be responsible for any damages or scratches during the trial period.
- Buyer must pack the return product exactly the same way as per received to ensure no scratches or damage during shipment.
- We will arrange the pick up from you but you need to be available based on the agreed pick up time.
- Upon checking the item in good condition after arrival at our logistic warehouse, we will process the refund within 48 hours.
- There will be a 15% re-stocking fee to cover the international shipping (2 ways) and admin charges.